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Money In, Money Out on crekex

One wallet sits behind your whole account: add funds with bKash, Nagad, Rocket or Upay, then request a payout to the same number later.

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crekex Money In, Money Out on crekex
LOCAL PAYMENT RAILS

Wallets and Bank Transfer We Accept

Every rail below moves between your own wallet and your account — nothing routes through a stranger's number. bKash and Nagad are the two most people reach for, Rocket suits a long-standing wallet habit, and Upay plus bank transfer sit there for anyone who prefers them. A deposit is a wallet transfer with a transaction ID you paste back into the cashier; a payout goes to the same account name. Keep your number current on the account screen, because that is where we send.

bKash The wallet most people in Bangladesh keep on their phone. Send to the number the cashier shows, approve with your PIN, then paste the transaction ID back into crekex so we can match it.
Nagad Our other everyday rail and just as direct — open Nagad, send to the number on screen, copy the reference across. Payouts land in the same Nagad number you registered with us.
Rocket For anyone who has used Rocket for years already. The cashier shows the receiving number and you confirm inside your Rocket app, so keep that number current in your account settings.
Upay A wallet option for people who already use it day to day. Same flow as the rest: send, copy the transaction ID, and your balance updates once we match the record.
Bank Transfer For amounts you would rather move through a bank. We show the account details in the cashier and you enter the reference, which lets us tie the transfer to your crekex account.
crekex Adding Funds to Your Account Wallet

Adding Funds to Your Account Wallet

We keep deposits inside the app so you never have to leave the page. Open the cashier, pick bKash, Nagad, Rocket or Upay, and we show the wallet number to send to — no card details, no bank forms. Type the amount, send it from your own wallet app, then paste the transaction ID so we can match the transfer to your

account. If the wallet is registered in a different name than your account, we hold the credit until you confirm it. Funding a BPL match night and a slot session both start on the same screen.

  • Open the cashier and sign in — Sign in to your account and tap the deposit button on the wallet screen; the cashier opens inside the app, so nothing pulls you out to a separate browser.
  • Choose bKash, Nagad, Rocket or Upay — Pick the wallet you actually use. We display the receiving number and the reference to attach, and that reference is what ties the transfer to you.
  • Send the amount and copy the ID — Open your wallet app, send the amount, approve with your PIN, then copy the transaction ID from the confirmation message back into crekex.
  • Balance updates after matching — Your balance moves once we match that ID against the cashier record. If it has not moved, send the ID to support and we trace the transfer.
crekex Withdrawing to bKash, Nagad or Rocket

Withdrawing to bKash, Nagad or Rocket

Payouts go back to a wallet in your own name — that is the rule we hold to, and it protects you if a number is ever mistyped. Open the withdrawal screen, choose bKash, Nagad, Rocket or Upay, enter the amount, and read the wallet number once more before you submit. We check the request against your verified details, then send it

on. If your account is not verified yet, we ask for documents first. Access depends on local law and eligible regions.

  • Open the withdrawal screen — Sign in and tap withdraw on your account wallet; the form shows the balance available to send and the wallet numbers you have used before.
  • Pick the wallet in your name — Choose bKash, Nagad, Rocket or Upay and check the number digit by digit — the payout only goes to a wallet held in your own name.
  • Enter your amount — Type the amount, read the confirmation line once, then submit. Do it from the phone or browser you normally sign in from, so our check sees a familiar device.
  • Clear any account check — If verification is still open, upload the requested document from the account screen; the request moves ahead once that check closes.
crekex Verifying Your crekex Account

Verifying Your crekex Account

Verification is how we keep your wallet yours. We ask for one photo ID — national ID card, passport or driving licence — plus a selfie, so we can match your face to the document and your name to the wallet number you pay from. Clear photos with all four corners in frame and no glare save a round of messages. Once

the check clears, payouts open up and nobody else can redirect your funds. What we ask for follows local law and eligible regions.

  • Start from your account screen — Tap verification in your account settings and choose the document you hold: national ID card, passport or driving licence.
  • Photograph both sides — Lay the document flat in daylight, keep all four corners in frame and avoid flash glare falling across the printed details.
  • Take the selfie in good light — Hold the phone at eye level, keep your face inside the frame and follow the prompt until the capture confirms.
  • We compare and reply — We check your name, photo and date of birth against the document; if a line is unreadable, we message you from the account screen rather than leaving you guessing.

Deposit and Payout Questions

These come up on the support screen again and again, so here they are in plain words. Wallet numbers change, names on documents differ, and a request sometimes sits longer than you would expect. If your own case is not covered, open your account screen and message us with the transaction ID — we can see the reference you sent and trace it from there.

bKash, Nagad, Rocket and Upay, plus bank transfer if you prefer it. The cashier only shows the rails open to your account, and availability depends on local law and eligible regions.

Send us the transaction ID from your bKash message and the amount you sent. We match it against the cashier record and credit your account once the transfer clears on our side.

Yes. We ask for a photo ID and a selfie before your first payout, so the wallet we send to belongs to you. After that check closes, later requests move without repeating it.

No. Payouts go to a wallet registered in the same name as your crekex account. If the name does not line up, we hold the request and ask you to confirm the details.

The cashier shows the current minimum for each rail before you confirm, so you see it on screen rather than guessing. Different wallets can carry different minimums on the same account.

We process the request once your account check is clear, and your wallet then posts the amount on its own schedule. If a request sits longer than you expect, message support with the reference.
Reference

Crekex Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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