What We Collect and Why We Collect It
When you open an account with crekex, we collect the information you submit directly — your name, phone number, email address and account credentials. If you deposit via bKash, Nagad or Rocket, we record the transaction reference and amount to verify the payment and match it
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to your wallet. We do not store your mobile banking PIN or full wallet credentials. We also collect device data automatically: your browser type, IP address, and session timestamps. This helps us detect unusual login attempts and keep your account secure. Cookies and similar trackers are
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used to remember your session state so you do not have to log in again on the same device. Usage data — which sections of the lobby you visit and how long you spend on them — is collected in aggregate to improve the platform. We
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do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those services need to complete your transaction. Availability of this service depends on local law and eligible regions in Bangladesh.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.